FAQ
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FAQ

  • What are your company's main products?

    We specialize in energy storage lead-acid battery casings, simple toilet plastic parts, daily necessities plastic parts, and pet plastic supplies.

  • Are you a factory or a trading company?

    We are a local factory in Taizhou, with our own mold and injection molding production lines, integrating R&D, production, and foreign trade export, eliminating middlemen and their markups.

  • What certifications do your products have?

    They comply with ISO9001 standards and meet EU REACH/RoHS and US FDA standards.

  • Do you support product customization?

    Yes! Provide 2D/3D drawings, material requirements, color codes, and logo files. A quotation + mold feasibility assessment will be provided within 5 working days.

  • How do I apply for samples?

    Existing samples are free (shipping fee collected); customized samples incur a 3D printing sample fee, with a sample production time of 15 working days (shipping fee collect).

  • What is the minimum order quantity?

    The minimum order quantity is generally 1000 pieces. The MOQ can be negotiated based on the actual product specifications and colors.

  • How long is the lead time for mass production?

    15-25 working days after deposit receipt and sample confirmation.

  • What is the product packaging method?

    Standard export packaging: corrugated carton + bubble wrap for shock absorption; custom color boxes/pallets are available (additional charge).

  • Can customer information be printed on the packaging?

    Yes, please provide the printing content, and printing will be done simultaneously after confirmation.

  • What payment methods are supported?

    Wire transfer (30% deposit, 70% balance before shipment). PayPal is supported for sample fees.

  • What are the logistics options?

    Samples are shipped via DHL/FedEx/UPS (3-7 days); bulk orders are shipped via sea freight (FCL/LCL) (20-35 days).

  • What trade terms are supported?

    We support EXW (Taizhou factory), FOB (Ningbo/Shanghai), and CIF (destination port). Quotations will be adjusted as needed.